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New Help Page Content - Consumers

These are the articles that consumers see on just-eat.co.uk/help

I'm not happy about my last order

  • What’s the Just Eat Price Promise all about?
  • [TEST ARTICLE] Article with the CALL THE RESTAURANT action enabled (RDS only)
  • [TEST ARTICLE] Article with the CALL THE RESTAURANT action enabled (Marketplace only)
  • [TEST ARTICLE] Article with the CHAT TO US action enabled
  • [TEST ARTICLE] Article with the EMAIL US action enabled
  • [TEST ARTICLE] Article with the CALL US action enabled

See all 15 articles

I’ve got a problem with a current order

  • I’m not happy with the service from my restaurant. How can I address this?
  • Where's my order?
  • How do I know if my order has been confirmed?
  • My pre-order has been delivered too early. What can I do?
  • There is something wrong with my order, what should I do?
  • My food isn’t really up to scratch. What should I do?

See all 8 articles

I've had an issue while ordering

  • I accidentally ordered twice. What do I do now?
  • Why can't I place my order?
  • My order has been rejected. What can I do?
  • What happens if my payment fails?

How do I use this Just Eat thing?

  • How do I join Just Eat?
  • How do I manage my account?
  • How do I use my voucher?
  • How do I order from Just Eat?
  • How do I leave a review?
  • How do I cancel my order?

See all 7 articles

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