There is something wrong with my order, what should I do?

  • Updated

We’re really sorry to hear that your order isn’t as it should be.

If there are items in your order that have arrived incorrect, damaged, cold or you are missing items, please get in touch with us by using the contact option below (only visible when logged into your account)

It would be really helpful if you could include the following information:

  • The items that were affected
  • A description of how they were affected